Deadline for request for refund is 8 days before the start of class. Request made after the deadline will only be considered if the vacated position is filled. If minimum enrollment is not met, classes will be cancelled and refund issued. No refund or credit for student’s absences.
If you must cancel your court reservation, Cerritos Tennis Center would appreciate you letting us know as soon as possible so that someone else can have the opportunity to play or to reserve court time.
- All cancellations made 2-4 hours before the court time, you will be charged half of the fee for the court time reserved.
- All cancellations within 2 hours of the court time, you wil be charged the full price of the court time reserved.
There is a 72-hour cancellation policy on all private tennis lessons. All lessons cancelled within 72 hours will not be refunded. Please schedule wisely since this is strictly enforced as a courtesy to the teaching professionals. Please give at least 72 hours notice if you decide to cancel for a refund. Calculations of your notice are based on when email is received at the Cerritos Tennis Center.
All the products we sell are selected by our experienced staff, thus we truly believe you will be pleased with the products and services we provide. We understand, however, that occasionally you may have to return something to us for a variety of reasons and to make it easier, we have a no-hassle return and exchange policy. If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition. Racquets must still have the plastic cover on the handle. Also, the racquet must not have been used in any way, such as ball fuzz on the string, or scratches on the bumper guard. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return.